Privacy policy

General Terms and Conditions

Patrick Hammersen – hereinafter also referred to as "Landlord"

Willenberg 71a, 49356 Diepholz, Germany

 1. Scope of Application

1.1 These General Terms and Conditions apply to contracts for the rental of holiday apartments for accommodation purposes, as well as all other services provided by the Landlord to the tenant. The Landlord's services are provided exclusively on the basis of these General Terms and Conditions.

1.2 Subletting or re-letting the rented holiday apartment, as well as its use for purposes other than residential use, requires the prior written consent of the Landlord.

1.3 The guest's terms and conditions only apply if they have been agreed upon in advance. Deviations from these terms and conditions are only valid if the Landlord has expressly confirmed them in writing.

2. Booking/Booking Confirmation

Bookings for the holiday apartments are made via the booking system on the website. The reservation for the holiday apartment becomes legally binding upon completion of the booking process and receipt of the booking confirmation, or after payment has been received. By booking, the tenant agrees to the landlord's terms and conditions and house rules.

3. Payment Terms

Payment in the amount of 100% of the total sum is due within the payment period specified in the invoice and must be transferred to the landlord's account.

In case of late payment, the guest will first receive a payment reminder. A late payment fee of €15.00 will be charged for each subsequent reminder sent after the due date.

Transaction fees (e.g., international bank transfers) are to be borne by the tenant. Payments are accepted exclusively via PayPal. Payments by bank transfer are possible by prior arrangement. Payments by debit card, credit card, or check are not accepted.

4. Arrival/Departure

The holiday apartment is available from 3:00 PM on the day of arrival, or by prior arrangement.

Key handover is contactless via a PIN code on a keypad or via a key box. O

n the day of departure, the holiday apartment must be vacated by 11:00 AM, or by prior arrangement. The landlord reserves the right to charge for departures delayed by more than 30 minutes.

5. Stay

5.1 Use of the holiday apartment is reserved for the guests registered with the landlord at the time of booking. Should the property be used by more people than agreed upon, a separate fee will be charged for each additional person according to the price list. Subletting or transferring the apartment to third parties is not permitted. The rental agreement may not be transferred to third parties.

5.2 In the event of violations of the terms and conditions or the house rules, the landlord is entitled to terminate the rental agreement immediately and without notice. There is no legal entitlement to a refund of the rent or compensation.

5.3 The keys to the holiday apartments must be properly returned to the agreed location (e.g., key box) upon departure. In the event of failure to return or loss of the keys, we reserve the right to charge a flat fee of €500 for replacing the locking system and related expenses.

6. Condition of the Property

The holiday apartment will be handed over by the landlord in a clean condition.

Should any defects exist or arise during the rental period, the landlord must be notified immediately.

In the event of a short-term failure of furnishings, public utilities, or due to force majeure, there is no entitlement to a price reduction. The guest must grant the landlord a reasonable period to remedy any defects. Later complaints will not be accepted and cannot be credited.

The tenant is liable for any damage they cause to the rental property and its contents.

In the event of loss of the property key, the landlord reserves the right to replace the locking system and charge the tenant for the resulting costs.

The inventory must be treated with care and is intended to remain in the holiday apartment only. Rearranging furnishings, especially beds, is prohibited.

In the event of a breach of contract, such as subletting, exceeding the maximum occupancy, disturbing the peace, or failure to pay the full rental price, the landlord may terminate the contract without notice. Any payments already made by the tenant will remain with the landlord.

Should the tenant wish to claim on their liability insurance for any potential damages, they must inform the landlord, providing their name, address, and policy number.

The tenant is responsible for leaving the holiday apartment in a clean and tidy condition. This includes washing and putting away used dishes, disposing of trash, and tidying all used rooms. Should the apartment be left in a heavily soiled or neglected condition, resulting in increased cleaning costs, we reserve the right to charge for the additional cleaning required.

7. Pets

Pets of any kind are not permitted. In case of violation, the landlord reserves the right to terminate the rental agreement without notice and arrange for professional cleaning at the tenant's expense.

8. Cancellation

In the event of cancellation of the rental agreement, the renter is obligated to pay the full price (100%) as compensation. Cancellations must be made in writing.

9. Cancellation by the Landlord

The landlord reserves the right to cancel the rental agreement in cases of force majeure or other unforeseen circumstances (such as accident or illness of the host) that make fulfillment of the rental agreement impossible.

In this case, liability is limited to a refund of the rental price. In the case of a justified cancellation, the renter is not entitled to compensation.

Liability for travel and hotel expenses is excluded.

10. Landlord's Liability

The landlord is liable for the proper provision of the rental property within the scope of the due diligence of a prudent businessperson.

Liability for any failures or disruptions in the water or electricity supply, as well as events and consequences due to force majeure, is hereby excluded.

The landlord is liable for items brought onto the premises by the guest only within the scope of the statutory provisions.

11. Wi-Fi Usage

11.1 The landlord provides Wi-Fi internet access in the holiday property. The tenant will receive the access information from the landlord upon arrival. The landlord permits the tenant to use the Wi-Fi access for the duration of their stay in the rental property.

11.2 Should the landlord become aware of any unlawful use of the Wi-Fi access by the tenant (file sharing, pornography, etc.), the landlord will immediately block the tenant's access and inform the authorities of the misuse.

11.3 The landlord is not liable to the tenant for disruptions to the Wi-Fi access. The landlord is entitled to restrict the tenant's use of the Wi-Fi access at any time.

11.4 The landlord assumes no liability for any damages (malware, etc.) resulting from the use of the Wi-Fi access. The tenant is responsible for the security of their own data.

11.5 If the tenant uses chargeable services or similar via the Wi-Fi, they shall bear all associated costs.

12. Written Form

Any agreements deviating from these Terms and Conditions must be in writing. No verbal agreements have been made.

 13. Severability Clause

Should one or more provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected. The invalid provision shall be replaced by a valid provision that most closely approximates the economic purpose pursued by the invalid provision.

Diepholz, July 1, 2023

Price List

 For all rental properties

• If the number of guests exceeds the agreed-upon number without prior arrangement, a fee of €30 per night will be charged for each additional guest.
• If the check-out time is exceeded by more than 30 minutes without prior arrangement, a fee of €30 will be charged. For delays exceeding 60 minutes, a fee of €50 will be charged.
• The keys to the vacation apartments must be properly returned to the agreed-upon location (e.g., key box) upon departure. If the keys are not returned or are lost, we reserve the right to charge a flat fee of €500 for replacing the locks and related expenses.
• Should the apartment be left in a heavily soiled or neglected condition, resulting in increased cleaning efforts, we reserve the right to charge for the additional costs of a special cleaning. The amount of the special cleaning fee depends on the actual extra work required, but will be at least €50.